Privacy Policy

This details Abbott & Ashby's (White International's Pty Ltd ABN 48 000 119 380) Privacy Policy, in this section, "we", "us" and "our" refers to White International & brands we represent.

What information do we collect?

The only personal information we collect about you is what you tell us about yourself when you fill in a form, email us, enter a competition or speak to one of our representatives. This information may include your name, email and mailing addresses, contact numbers and date of birth. When you register a product, we will record your name, mobile number, email address and other product registration details when you send this to us.

We use your personal information for the purpose for which it has been provided. This may include using your personal data for the following purposes:

• to provide you with the products or services you requested,
• to accept your application to participate in promotions or competitions run by us.
• We may also use it to tell you about or advertise other products and services of White International. We will not sell any personally identifiable information you give us to any third party.

How do we disclose the information we collect?

We do not disclose personal information to third parties unless:

• You have given us consent.
• This is required to perform functions on our behalf that include but are not limited to:
• External staff acting on behalf of us, e.g sales representatives,
• Service agents carrying out warranty / non-warranty repairs on our behalf,
• Mailing and printing houses and IT providers,
• Conducting market research or offering a promotion/competition.
• It is required or authorised by or under any law;

Online via our websites/email

We may use your email address to inform you of our products, our dealer network and specials/promotions/competitions. If you decide to no longer receive our communications, you can unsubscribe at the bottom of each email. We make every effort to remove you from our email list. However, your email may be subscribed to multiple divisions, so we may need to manually remove your data. Please notify us if you continue to receive emails after you unsubscribe.

We use technology to collect information about traffic through our Internet sites. However, we cannot identify you from that information. We use the information gathered to make the site more user-friendly and improve our service.

Storing your personal information

We protect your personal information from misuse, loss, unauthorised access, modification or disclosure by various means, including firewalls, password access, secure servers and encryption of credit card transactions.

Updating your information

You must advise us when your personal information changes. Otherwise, we may be unable to continue to provide our full service to you. Please get in touch with our customer service or local sales representative to update your details.

Accessing your Information

Subject to certain exceptions set out in the Privacy Act, you have the right to seek access to the personal information we hold about you and advise us of any inaccuracy at any time.

If you would like to seek access to the personal information we hold about you, please write to us at:

White International
P O Box 304
Milperra LPO NSW 2214

If you request access, we will ask you to verify your identity and specify the required information. We may charge an administration fee to meet your request's costs.